Privacy Policy

Last Updated: 26 September 2026

NewFoodUK (“NewFoodUK”, “we”, ) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit or interact with our website, social media platforms, digital services, events, awards, competitions, marketing communications and other services operated by NewFoodUK.

1. WHO WE ARE

NewFoodUK is a UK-based food media, discovery and innovation company connecting consumers, brands and the wider food industry.

For the purposes of applicable UK data protection legislation, NewFoodUK is the data controller of personal information collected through our services, except where we clearly state otherwise.

2. INFORMATION WE COLLECT

Depending on how you interact with NewFoodUK, we may collect the following information:

Information you provide to us

This may include:

Your name

Email address

Telephone number

Postal or business address

Company or organisation name

Social media username or profile information

Information submitted through contact forms

Information provided when entering awards, competitions or promotions

Information provided when registering for events

Correspondence and communications with us

Any other information you voluntarily provide

Please do not provide sensitive personal information unless it is specifically requested and necessary for the relevant service.

Information collected automatically

When you visit our website or use our digital services, we may automatically collect information such as:

IP address

Browser and device information

Operating system

Approximate location

Website pages visited

Date and time of visits

Referring websites

Interaction and usage information

Cookie and similar technology information

3. HOW WE USE YOUR INFORMATION

We may use personal information to:

Respond to enquiries and requests

Provide and improve our services

Operate our website and digital platforms

Manage awards, competitions and events

Communicate with users, brands, partners and participants

Send newsletters and marketing communications where permitted

Understand how users interact with our content

Analyse website and audience performance

Develop new products, services and initiatives

Promote NewFoodUK and relevant activities

Prevent fraud, misuse or security incidents

Comply with legal and regulatory obligations

Protect our rights, property and users

We will only use personal information where we have a lawful basis to do so.

4. LAWFUL BASIS FOR PROCESSING

Under UK data protection law, we may process personal information on one or more of the following legal bases:

Consent: Where you have given us permission to use your information for a specific purpose, such as certain marketing communications.

Contract: Where processing is necessary to provide a service or fulfil an agreement with you.

Legitimate Interests: Where processing is necessary for our legitimate business interests, provided those interests do not override your rights and freedoms.

Legal Obligation: Where we are required to process information to comply with applicable law.

Where we rely on consent, you may withdraw that consent at any time.

5. MARKETING

We may send newsletters, updates, announcements, promotional information and other communications where legally permitted.

You can unsubscribe from marketing communications at any time by:

Using the unsubscribe link included in the communication; or

Contacting us using the details provided in this Privacy Policy.

Unsubscribing from marketing communications does not necessarily stop essential service or administrative communications.

6. COOKIES

NewFoodUK may use cookies and similar technologies to operate our website, understand website usage and improve user experience.

Cookies may be used for purposes including:

Essential website functionality

Website analytics

Audience measurement

Personalisation

Advertising and marketing

Security

Where required by law, we will request your consent before placing non-essential cookies on your device.

You can manage or disable cookies through your browser settings and, where available, our cookie preference tools.

7. ANALYTICS AND THIRD-PARTY SERVICES

We may use third-party services to help us operate, analyse and improve our website and services.

These providers may process information such as IP addresses, device information, website activity and usage data on our behalf.

Examples may include website analytics, advertising, email marketing, hosting, payment processing, customer relationship management and social media services.

Third-party providers are responsible for their own privacy practices, and you should review their privacy policies where appropriate.

8. SHARING YOUR INFORMATION

We do not sell your personal information.

We may share personal information with trusted third parties where necessary to operate our business or provide our services.

These may include:

Website and technology providers

Hosting providers

Email and communications providers

Analytics providers

Payment processors

Event and awards service providers

Professional advisers

Marketing and advertising providers

Regulators, authorities or law enforcement where legally required

We only share information where there is a legitimate reason to do so and, where appropriate, contractual and security measures are put in place.

9. INTERNATIONAL DATA TRANSFERS

Some of our service providers may process personal information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is lawful and that suitable safeguards are in place as required by applicable data protection legislation.

10. HOW LONG WE KEEP YOUR INFORMATION

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including to meet legal, accounting, reporting or regulatory requirements.

Retention periods may vary depending on the type of information and why it was collected.

When information is no longer required, we will take reasonable steps to securely delete or anonymise it.

11. DATA SECURITY

We take reasonable technical and organisational measures to protect personal information against:

Unauthorised access

Loss

Misuse

Alteration

Disclosure

Destruction

However, no online service or method of electronic transmission can be guaranteed to be completely secure.

12. YOUR RIGHTS

Depending on the circumstances, you may have rights under UK data protection law, including the right to:

Request access to personal information we hold about you

Request correction of inaccurate information

Request deletion of personal information

Request restriction of processing

Object to certain processing

Request transfer of certain information to another organisation

Withdraw consent where processing is based on consent

Object to direct marketing

To exercise your rights, please contact us using the details below.

We may need to verify your identity before completing certain requests.

13. CHILDREN'S PRIVACY

Our services are not intentionally designed to collect personal information from children without appropriate consent.

If you believe that a child has provided personal information to us without appropriate permission, please contact us so that we can investigate and take appropriate action.

14. THIRD-PARTY WEBSITES AND SOCIAL MEDIA

Our website and content may contain links to third-party websites, social media platforms, retailers, brands and other services.

We are not responsible for the privacy practices or content of third-party services.

We encourage users to review the privacy policies of third-party websites before providing personal information.

15. AWARDS, EVENTS AND COMPETITIONS

If you participate in a NewFoodUK award, event, competition or similar initiative, we may collect information necessary to administer your participation.

This may include your name, contact details, company information, entry information and other details required for judging, administration or promotion.

Additional terms or privacy information may apply to individual programmes.

Where winners, finalists or participants are publicly announced, relevant information may be published in accordance with the applicable terms and conditions.

16. PHOTOGRAPHY AND VIDEO

NewFoodUK or its partners may photograph or record events, activities and other public-facing initiatives.

Where appropriate, images or recordings may be used for editorial, promotional, marketing or social media purposes.

Where consent is legally required, we will seek it through an appropriate process.

17. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this policy.

We encourage you to review this page periodically.

18. CONTACT US

If you have questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how your information is being handled, please contact:

NewFoodUK

19. COMPLAINTS

If you are unhappy with how we have handled your personal information, please contact us first so that we can investigate your concern.

You also have the right to raise a concern with the UK Information Commissioner's Office (ICO), which is the UK's independent data protection regulator.

ICO: https://ico.org.uk/