At New Food UK (“we,” “us,” or “our”), protecting your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect the personal information you provide when visiting www.newfooduk.com (“Website”). By using our Website, you agree to this policy.

Information We Collect

Personal Information You Provide:

Name, email address, and phone number

Delivery or billing address (if applicable)

Payment details (if purchasing products or services)

Newsletter or promotional preferences

Information Collected Automatically:

IP address, browser type, device, and operating system

Pages visited and time spent on our Website

Cookies and similar tracking technologies

Information from third-party tools (maps, social media, analytics)

How We Use Your Information

We use your information to:

Respond to enquiries and provide customer support

Process orders and deliver services

Send newsletters, updates, and promotions (only with consent)

Improve Website performance and user experience

Prevent fraud and ensure Website security

Analyse trends and visitor activity

Cookies

We use cookies to enhance your browsing experience:

Essential Cookies: Enable core site functionality

Performance Cookies: Help us understand Website usage

Functional Cookies: Remember your settings and preferences

Advertising Cookies: Deliver relevant content and offers

You can manage or disable cookies in your browser settings. Please note that some features may not work properly if cookies are disabled.

Sharing & Disclosure

We do not sell your personal information.

We may share data with trusted service providers (hosting, analytics, or payment processors).

We may disclose data if required by law or to protect our rights.

In the event of a business sale or merger, data may be transferred as part of that process.

Data Retention

We retain your data only as long as necessary to:

Provide our services or respond to enquiries

Comply with legal obligations

Resolve disputes and enforce agreements

After this period, data is securely deleted or anonymised.

Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

Access, correct, or delete your personal data

Restrict or object to processing

Withdraw consent for marketing communications

File a complaint with the UK Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at jack@newfooduk.com.

Security

We use technical and organisational measures to protect your data. While we strive to ensure security, no system is completely secure.

Children

Our Website is not intended for children under 16, and we do not knowingly collect data from them.

Third-Party Links

Our Website may include links to other websites. We are not responsible for their privacy practices, so please review their policies before sharing any personal information.

Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted here with an updated “Effective Date.”

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: jack@newfooduk.com