Privacy Policy

At New Food UK (“we”, “us”, or “our”), protecting your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.newfooduk.com (“Website”). By using our Website, you agree to the practices described in this policy.

Information We Collect

Information You Provide

We may collect personal information you voluntarily provide, including:

Name

Email address

Phone number

Delivery or billing address (where applicable)

Payment details (when purchasing products or services)

Newsletter or marketing preferences

Information Collected Automatically

When you visit our Website, certain information may be collected automatically, including:

IP address

Browser type and device information

Operating system

Pages visited and time spent on the Website

Cookies and tracking technologies

Data from third-party tools such as analytics or social media integrations

How We Use Your Information

We use your information to:

Respond to enquiries and provide customer support

Process purchases and deliver services

Send newsletters or marketing communications (only with your consent)

Improve Website performance and user experience

Monitor and analyse Website usage and trends

Detect and prevent fraud or security threats

Cookies

Our Website uses cookies to enhance your browsing experience.

Types of cookies we may use include:

Essential Cookies
Necessary for the Website to function properly.

Performance Cookies
Help us understand how visitors use the Website.

Functional Cookies
Remember your preferences and settings.

Advertising Cookies
Help deliver relevant content and promotional material.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain Website features.

Sharing Your Information

We do not sell your personal data.

However, we may share information with trusted third-party providers who support our Website and services, such as:

Website hosting providers

Analytics services

Payment processors

Marketing or email platforms

We may also disclose information:

If required by law

To protect our legal rights or prevent fraud

As part of a merger, acquisition, or business sale

Data Retention

We keep personal data only for as long as necessary to:

Provide our services

Respond to enquiries

Meet legal or regulatory requirements

Resolve disputes and enforce agreements

When data is no longer required, it is securely deleted or anonymised.

Your Rights

Under the UK GDPR, you have the right to:

Request access to your personal data

Request correction of inaccurate data

Request deletion of your data

Restrict or object to certain processing activities

Withdraw consent for marketing communications at any time

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise any of these rights, please contact us.

Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, no online system can guarantee absolute security.

Children’s Privacy

Our Website is not intended for children under 16, and we do not knowingly collect personal information from children.

Third-Party Links

Our Website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised Effective Date.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Email: jack@newfooduk.com